Privacy Policy for BC Game

This Privacy Policy explains how BC Game, operated by Twocent Technology Limited gathers, uses, safeguards, and shares personal information pertaining to users in Pakistan. BC Game is committed to protecting user privacy while adhering to global privacy laws and regulations. The company operates under License No. ALSI-202410011-FI1, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, and is registered in Belize under registration number 000041939. The platform complies with international standards such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) while also considering the specific needs of users in Pakistan.

Legal Basis for Processing Personal Data

BC Game ensures that personal data of users in Pakistan is processed lawfully based on the following principles:

Performance of a Contract: Data collected is essential to deliver services that users agree to when creating an account and engaging with BC Game.
Legitimate Interests: Data is processed to enhance platform security, prevent fraudulent activities, and improve user experiences.
User Consent: Where necessary, explicit consent is obtained before processing user data in certain ways.
Compliance with Legal Obligations: Personal data is used to meet regulatory, tax, and anti-money laundering (AML) requirements applicable in global and local contexts.

Information Collected

BC Game collects specific data types to deliver and customise its services for users in Pakistan, including:

Account Information: Username, email address, BC Game ID, age, and account status.
Contact Information: Name, email, phone number, and physical address.
Device Information: Browser type, device ID, operating system, and IP address.
Financial Information: Payment methods, deposit/withdrawal records, and transaction history.
Location Data: Approximate or precise geolocation.
Government-Issued ID Data: Collected for Know-Your-Customer (KYC) verification when required.
Usage Data: Browsing activities, platform interaction, and game history.
Fraud Prevention Data: Monitoring of suspicious activity, device trust scores, and transaction patterns.
Marketing Preferences: Information on user preferences for promotional campaigns and offers.

BC Game refrains from processing sensitive data such as race, religion, or sexual orientation, except when legally mandated and with explicit user consent.

How Your Personal Data Is Used

Collected information is essential to provide, optimise, and secure user interaction with BC Game. Specifically, user data is utilised for:

Verifying user identity and ensuring account security.
Processing deposits, withdrawals, and other transactions.
Preventing illegal activities, including fraud.
Delivering enhanced user experiences through personalisation features.
Ensuring compliance with legal and regulatory obligations in Pakistan.
Conducting promotional activities and sharing tailored advertising content.
Responding to customer queries efficiently through dedicated support services.
Managing user participation in VIP programs, promotional rewards, and gambling features.

International Data Transfers

BC Game operates on a global scale, and personal data from Pakistan-based users may be transmitted to locations beyond Pakistan’s borders. These transfers comply with international regulatory standards, involving safeguards such as Standard Contractual Clauses (SCCs) and Data Protection Agreements (DPAs), ensuring data security under varying privacy laws.

Data Retention Policy

BC Game adheres to a transparent retention policy for personal data collected from users in Pakistan. Retention periods depend on the type and purpose of the data:

Account Information: Retained as long as the account is active.
Transaction Records: Held up to seven (7) years for tax and regulatory purposes.
Marketing Preferences: Retained until users specifically opt out.
Fraud Prevention Data: Retained for up to five (5) years to monitor security risks.

Beyond these periods, data is either securely deleted or anonymised unless further retention is legally required.

User Rights in Pakistan

BC Game ensures that users in Pakistan can exercise their rights under relevant privacy laws. These rights include:

Right to Access: Requesting a full record of personal data held.
Right to Rectification: Correcting inaccurate data to ensure precision.
Right to Erasure: Requesting deletion of data where permissible under the law.
Right to Restrict Processing: Limiting data usage in certain instances.
Right to Object to Processing: Opposing specific uses such as targeted marketing.
Right to Data Portability: Retrieving data in a structured format for transferring to another service.
Right to Lodge Complaints: Reporting privacy concerns to applicable regulatory authorities.

Security Measures

BC Game employs rigorous security protocols to safeguard users’ personal data. These measures include:

SSL Encryption: All data transmitted between users and the platform is protected with advanced SSL encryption, ensuring it remains confidential.
Multi-Factor Authentication (MFA): MFA adds an additional layer of security to user accounts, making it more challenging for unauthorised parties to gain access.
Access Control Policies: Only authorised personnel with proper credentials can access sensitive data.
Regular Security Audits: The platform engages trusted third-party firms to perform security audits and identify potential vulnerabilities.
Breach Notification Policy: If a data breach occurs, BC Game will promptly inform affected users and relevant authorities in accordance with applicable laws.
Compliance with Industry Standards: The company adheres to industry-recognised frameworks such as ISO 27001 and SOC 2, ensuring the highest benchmarks for data security.
Employee Training and Internal Policies: Staff handling user data are required to undergo security awareness training and comply strictly with internal policies to maintain robust security practices.

Children’s Privacy

BC Game strictly prohibits individuals under the age of 18 from registering on or using its platform. If it is found that a minor has provided their personal information, necessary steps will be taken to delete this data immediately and enforce compliance. This policy aligns with Pakistan’s legal requirements for online gaming and betting platforms, ensuring a safe and controlled environment.

Users’ personal data may only be shared under specific conditions to ensure transparency and trust. These conditions include:

Within the BC Game Corporate Group: When sharing is required among the platform’s affiliated entities.
Service Providers: Sharing data with trusted third parties, such as payment processors, cloud hosting services, and providers responsible for KYC (Know Your Customer) verification.
Regulatory Compliance: Data may be shared with regulatory bodies if there is a legal obligation to do so under Pakistani law or any relevant legislation.
Fraud Prevention and Cybersecurity: Sharing with specialised firms is strictly for the purpose of identifying and mitigating suspicious or fraudulent activity.
Business Changes: Data may be transferred in the event of mergers, acquisitions, or business restructuring activities.

Importantly, BC Game does not sell or rent user data to third parties for marketing or other commercial purposes. This commitment ensures users’ trust and confidence in the platform.

Direct Marketing & Opt-Out Options

BC Game may use personal data to send marketing offers, promotions, and updates that may be of interest to users. However, users maintain complete control over their participation in such activities. At any time, users can opt out of receiving marketing communications by:

Clicking the “unsubscribe” link provided in marketing email communications.
Adjusting their marketing preferences via account settings on the platform.

This ensures that users in Pakistan receive only the communication they wish to engage with, respecting their preferences and privacy.

Supervisory Authority & Complaint Mechanism

Although supervisory authority regulations are more prominent in jurisdictions such as the European Economic Area (EEA), BC Game acknowledges the importance of user rights globally. For users in Pakistan, any complaints or concerns regarding data privacy can be directed to the company’s support channels. BC Game is committed to addressing privacy-related concerns promptly, ensuring users receive a swift and satisfactory resolution.

Updates to the Privacy Policy

BC Game reserves the right to periodically update its Privacy Policy. The latest version will always be accessible at https://BC.Game/privacy. When significant changes are made to the policy, users will be notified through email or in-platform updates. By continuing to use the platform’s services after policy updates, users agree to the terms of the revised policy.

Concluding Note

BC Game’s Privacy Policy reflects its dedication to protecting personal data through stringent security measures, transparent practices, and compliance with relevant legal standards in Pakistan. By implementing robust privacy principles, the platform ensures a secure and trustworthy environment where users can confidently engage without compromising their personal data. With enhanced privacy protections, BC Game prioritises user satisfaction, integrity, and safety at every level of its operations.